We only accept the following payment methods:
Credit Card Payments: We accept Visa, MasterCard, Discover and American Express. We no longer accept credit card payment over the phone.
Utah Residents: All Utah customers are subject to Utah State Sales Tax of 7.75%
Combined Shipping YES, we offer combined shipping. All combined orders will be shipped UPS Ground.
Please review the criteria for combined shipping with NPS:
Please Note: If your item is shipping via UPS Ground you will need to provide us with a physical address. UPS does not deliver to PO Box addresses.
634 N. Challenger Road
Salt Lake City, Utah 84116
Please be aware that while you will not be paying for shipping costs, you will be paying a Utah State Sales Tax of 7.75%. Items must be picked up within 5 business days of when they are available. If you would like to pickup your item(s) in person, then you must follow these 3 steps below:
Visit our Will Call Counter between the hours of 10:00 am and 4:00 pm (Mountain Time), Monday through Friday.
Provide our staff with: Your eBay username, a form of identification, and a signature for your item(s).
If the item you purchased was misrepresented by us or damaged in shipping: you can obtain a full refund. To get a full refund, you must call or email us within 30 days of receiving your item. Returns require our approval and return authorization and must be returned to us before we can issue your refund. Please note: we record serial numbers to discourage fraud.
If you changed your mind and do not want your item: we can authorize you to return it for a refund of the cost of the item, not including shipping. We will not accept returns in cases when the condition of the item and/or retail packaging has been compromised, changed, modified or altered. The buyer is responsible for return shipping and is required to complete a “Mutual Agreement to Cancel the Transaction Form” through eBay.
Returned items that were picked up locally from our store will be charged a processing and restocking fee of 10% of the sales price of the item. No restocking fee will be charged in cases where it is found NPS was erroneous in the listing description.
Returns will not be accepted beyond 30 days after the item has been delivered to or picked up by the buyer.
All returns require a proper return authorization by an NPS customer service agent.
Please Note: Items shipped to a US address which are then forwarded internationally, need to be inspected thoroughly by the buyer BEFORE forwarding. Once they are shipped internationally, we will not offer any support if items are damaged in transit. If the item is listed incorrectly, the return shipping charges would only be covered within the United States, and only if we are notified within the 30 day return policy period.
Please note that we are not an authorized dealer for any of the products we list on eBay. Therefore we do not guarantee that the item featured in this listing will be covered by the manufacturer’s warranty or support.
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